Garage doors · Wellington · March to September 2026
765 calls answered, 1 in 4 of them after the office closed.
765calls answered in six months
28%outside 8am to 5pm on weekdays
13%on a Saturday or Sunday
15%between 5pm and 10pm
Two Wellington garage door companies. More than 1 in 4 calls came outside business hours, and 1 in 8 on a weekend: calls that would otherwise have gone to voicemail. First Voice answers for both companies, day and night, takes the caller’s name, number, address and what’s wrong with the door, and passes every enquiry to the team.
First Voice, now part of OneAdsphere, answers the phones for two Wellington garage door companies. Inbound calls, March to September 2026. Client names withheld. Source: firstvoice.co.nz/results.
Solar · nationwide · September 2025 to January 2026
366 appointments booked for a nationwide New Zealand solar company.
1,290new leads called
2,815calls made to those leads
366appointments confirmed for advisors
119inbound calls answered, 41% outside business hours
First Voice called 1,290 new leads within 60 seconds of them enquiring during calling hours, made 2,815 calls (2.2 per lead on average), reached 6 in 10 of them for a real conversation and booked 366 appointments that the booking system confirmed: more than 1 in 4 of every lead called. Its AI receptionist also answered 119 inbound calls, 41% of them outside business hours (November 2025 to January 2026).
First Voice, now part of OneAdsphere, ran speed-to-lead and the AI receptionist for this solar company. Outbound lead calls, September 2025 to January 2026. Client name withheld. Source: firstvoice.co.nz/results.
