What is an AI receptionist?
An AI receptionist answers your business phone, works out what the caller needs, answers their questions, books them in and tells you what happened. First Voice’s does this 24/7, up to 20 calls at once, and is set up and managed for you.
How long does setup take?
Most businesses are live within a week. It starts with a 30-minute call to learn your business, then First Voice builds and tests your receptionist with you before you forward your calls.
Can I keep my existing phone number?
Yes. Forward your number to First Voice for all calls, or only when you’re busy, don’t answer or are closed. Or use a new local number: New Zealand, Australian, or most other countries.
What if a caller needs a real person?
On Growth and Scale it can transfer calls live to you or your team. On every plan it takes a detailed message and flags urgent calls straight away.
What if it doesn’t know the answer?
It takes a message and tells the caller someone will get back to them. The answer is then added to its knowledge so it can handle that question next time.
How much does it cost?
Starter is $297 a month, Growth $597 and Scale $997, in NZ dollars, with setup included, month to month and no lock-in contract. Extra minutes are $0.65, $0.60 and $0.55. There is a free 2-week trial on your real calls with no credit card.
Does it work after hours, on weekends and public holidays?
Yes. It answers 24/7, including public holidays.