What is First Voice?
First Voice (FirstVoice AI) is a New Zealand AI receptionist service that answers business calls 24/7, books appointments into your calendar and calls new leads back typically within 60 seconds, fully set up and managed for you. It launched in 2025, and as of today it is part of OneAdsphere.
What does an AI receptionist do?
It answers your business calls on the first ring, works out what the caller needs, answers questions from your business knowledge, books, reschedules or cancels appointments, flags urgent calls to you straight away and sends you a summary of every call with the transcript and recording.
Does it sound like a robot?
No. It speaks naturally and handles interruptions. Ring 09 875 3924 to hear it yourself. If a caller asks whether they are talking to a person, it tells them it is an AI assistant.
How much does it cost?
First Voice plans are Starter $297 a month, Growth $597 and Scale $997, in NZ dollars, with setup included and no lock-in contract. Speed-to-lead is an add-on from $297 a month on Growth and Scale. For businesses outside New Zealand we confirm pricing in your currency.
Does it work for Australian businesses?
Yes. First Voice works with businesses in Australia, with Australian phone numbers, and can keep your call data in Australia instead of New Zealand if you prefer.
Where is call data stored?
In New Zealand by default, on infrastructure First Voice runs itself, or in another region such as Australia if you prefer. Only you and the people you give a login to can see it, and it is never sold.
How is this different from the Pickup System?
The AI receptionist and speed-to-lead work on the calls and leads you already get, for a fixed monthly fee. The Pickup System also finds the leads: OneAdsphere runs the ads, AI voice calls each lead and you pay per booked appointment.