AI receptionist · New Zealand

An AI receptionist for New Zealand businesses.

First Voice is a New Zealand AI receptionist service, and as of today it is part of OneAdsphere. It answers your calls 24/7 on your own number or a new local one, books into the software New Zealand businesses use, and keeps your call data in New Zealand by default.

Hear it now:09 875 3924Answered 24/7 by First Voice

First Voice is now part of OneAdsphere

Built for New Zealand

What is different here.

The same AI receptionist, set up for where your business and your callers are.

New Zealand numbers

Keep your number with call forwarding, or use a new local New Zealand number from day one.

Data kept in New Zealand

Recordings and transcripts are stored in New Zealand by default, on infrastructure First Voice runs itself, so they aren’t an overseas disclosure.

Privacy Act 2020

Personal information is handled in line with the Information Privacy Principles in the Privacy Act 2020.

Emergencies to 111

It won’t give medical, legal or financial advice, and directs emergencies to 111.

What it does

Every call answered, booked or passed to you.

Answers on the first ring, books, reschedules and cancels, screens spam, flags urgent calls and sends you a summary of every call. Up to 20 calls at once, 24/7.

AI receptionist

Every call answered 24/7 and summarised.

AI receptionist →

Speed-to-lead

New form leads called typically within 60 seconds.

Speed-to-lead →

AI website chat agent

Answers, captures and books on your website.

AI chat agent →
Software

Works with the software you already use.

A selection of New Zealand software from First Voice’s 168+ apps, and how each one connects.

New Zealand software and how First Voice connects
SoftwareHow it connects
FergusBooks directly
ServiceM8Books directly
ClinikoBooks directly
RexBooks directly
TradifySends enquiries
XeroSyncs every call
IndiciSends enquiries
KitombaWorks alongside
TimelyWorks alongside
Medtech EvolutionPartner access
VaultREPartner access
Trade Me PropertyPartner access

Full list and connection details: firstvoice.co.nz/integrations.

Results

Results from New Zealand businesses.

Two case studies from First Voice’s call records.

Garage doors · Wellington · March to September 2026

765 calls answered, 1 in 4 of them after the office closed.

765calls answered in six months
28%outside 8am to 5pm on weekdays
13%on a Saturday or Sunday
15%between 5pm and 10pm

Two Wellington garage door companies. More than 1 in 4 calls came outside business hours, and 1 in 8 on a weekend: calls that would otherwise have gone to voicemail. First Voice answers for both companies, day and night, takes the caller’s name, number, address and what’s wrong with the door, and passes every enquiry to the team.

First Voice, now part of OneAdsphere, answers the phones for two Wellington garage door companies. Inbound calls, March to September 2026. Client names withheld. Source: firstvoice.co.nz/results.

Solar · nationwide · September 2025 to January 2026

366 appointments booked for a nationwide New Zealand solar company.

1,290new leads called
2,815calls made to those leads
366appointments confirmed for advisors
119inbound calls answered, 41% outside business hours

First Voice called 1,290 new leads within 60 seconds of them enquiring during calling hours, made 2,815 calls (2.2 per lead on average), reached 6 in 10 of them for a real conversation and booked 366 appointments that the booking system confirmed: more than 1 in 4 of every lead called. Its AI receptionist also answered 119 inbound calls, 41% of them outside business hours (November 2025 to January 2026).

First Voice, now part of OneAdsphere, ran speed-to-lead and the AI receptionist for this solar company. Outbound lead calls, September 2025 to January 2026. Client name withheld. Source: firstvoice.co.nz/results.

How we know
  • How First Voice counted: Figures from First Voice’s own call records. Business hours are 8am to 5pm, Monday to Friday, NZ time. Appointments are counted only where the booking system confirmed the booking. A lead counts as reached when the conversation lasted more than 15 seconds. Client names are withheld. Source: firstvoice.co.nz/results.

Checked 12 Oct 2026.

Plans

Published plans. Setup included.

All prices are in NZ dollars, setup included, month to month with no lock-in contract.

Starter

$297 /month
  • 200 minutes a month (about 65 calls)
  • 1 team calendar
  • 100 SMS booking confirmations
  • Books into Google Calendar, Outlook, Cal.com or Calendly

Extra minutes $0.65 each

Most popular

Growth

$597 /month
  • 600 minutes a month (about 200 calls)
  • 3 team calendars
  • Unlimited SMS booking confirmations (fair use)
  • Connects 1 industry app or CRM
  • Live call transfer to you or your team

Extra minutes $0.60 each

Scale

$997 /month
  • 1,500 minutes a month (about 500 calls)
  • 5 team calendars
  • Unlimited SMS booking confirmations (fair use)
  • Connects up to 3 apps, plus custom workflows
  • Live call transfer to you or your team

Extra minutes $0.55 each

All prices are in NZ dollars. Setup included on every plan · Month-to-month, no lock-in · Free 2-week trial, set up for you, no credit card. Plans are First Voice’s, as published on firstvoice.co.nz/pricing. Businesses outside New Zealand: we confirm pricing in your currency.

Questions

Asked by New Zealand business owners.

Anything else, ask us on a call.

Is First Voice a New Zealand company?

Yes. First Voice (FirstVoice AI) is a New Zealand AI receptionist service, launched in 2025. As of today First Voice is part of OneAdsphere, an Auckland marketing agency.

Where is my customers’ call data stored?

In New Zealand by default, on infrastructure First Voice runs itself. Only you and the people you give a login to can see it, and it is never sold.

Will it understand New Zealand place names?

It is set up with your business name, staff, services and the areas you cover, which helps it recognise them. Strong accents, poor lines and background noise can still cause mistakes, so when it isn’t sure, it confirms the details or takes a message.

How much does it cost in New Zealand?

Starter is $297 a month, Growth $597 and Scale $997, in NZ dollars, with setup included and no lock-in contract.

Which New Zealand software does it work with?

Fergus, ServiceM8, Cliniko and Rex can be booked directly during the call; Tradify and Indici receive enquiries; Xero syncs every call; Kitomba and Timely work alongside it; Medtech Evolution, VaultRE and Trade Me Property depend on each vendor’s partner programme.

Talk to us

Want every call answered?

Send a few details and we will reply within one business day. Rather talk it through first?

By sending you agree to be contacted about your enquiry. We never share your details.

Hear your own AI receptionist before you commit.

Book a 30-minute call. We set up a sample receptionist for your business so you can ring it yourself.